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I ordered 2 Henredon sofas in mid-September and do not yet have a delivery date as of early January. We have not received any word, confirmed delivery date or explanation from the factory. This appears to be an on going issue for Henredon. I'm wondering if the Lady...
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#579071
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We ordered two sofas in July. It is now mid-November and they are finally producing them - 16 weeks after ordered. There has been absolutely no communication from Henredon as to the cause of this delay. We were assured that it would take 8 to 12 weeks to get these...
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#557698
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I'm not even sure how much credibility this comment has when you start it out by saying you are 14 years old. Henredon is a business and needs to assess every situation individually on whether or not something is a manufacturer defect, or whether something is from a...
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#549366
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I ordered an expensive custom sofa from Henredon on June 3, 2013. When ordered, Henredon quoted 8 weeks for delivery. Soon it became 9 weeks due to the July 4th holiday week. Next 12 weeks due to back ordered throw pillow fabric. The back ordered fabric was in stock...
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Anonymous
Anonymous

As a follow up...my sofa was delivered on 10/14/13. The seat cushions/cores were very soft. Much softer than those I sat on in the store. Initially I was told this was norm...

Anonymous
k***

An update to my initial complaint. Though I still do not have my sofa, it was supposedly finished on Friday, 9/27/13. The sofa is to be shipped this coming week, which means...

#443670
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I bought a sofa from Hedredon less than three years ago. The middle seat cushion has a horizontal crease on both sides. The middle back cushion constantly sags forward or falls completely. The feathers keep coming out. It cost a small fortune and looks like a...
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Anonymous
Anonymous

I finally received my Fireside custom sofa. The 2 pillows for which I paid an up charge were not made as ordered:( I took a refund. It is a 2 seat sofa. If you are not sittin...

#214318
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Ok, well a few years back i bought a very expensive Henredon Cavalier Chest. About $4000. And then all of a sudden my handle just came off. I love my chest to death, but then i go to call up Henredon and they said it would be $25 to replace it. But first of all people...
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Anonymous
Waldo Lydecker

If you can afford a $4000.00 chest, it seems that a replacement handle should be the least of your worries. If purchased from a reputable dealer, they will asess the cause ...

Anonymous
KMC

We also have Henredon Artefacts bedroom furniture that we\'ve had for 35 years. It is still as beautiful as the day we bought it. We also had a handle break. We called Henr...

#189926
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Im 14 first of all. I live in a middle class family and i bought a Henredon Cavalier Chest. Its about $5000. But when i call up the company i was looking to have a replacement part replaced because it broke, and i was being genital. It was a knob. But they said it was...
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#178098
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