I purchased a Henredon Fireside Sofa. I am a single male that lives alone, works too much, and is not home that much. So, the sofa is by no means over used. And I am not obese. Within 2 years of use, the cushions were flattening out. Because of the armrest, naturally...Read more
I ordered 2 Henredon sofas in mid-September and do not yet have a delivery date as of early January. We have not received any word, confirmed delivery date or explanation from the factory. This appears to be an on going issue for Henredon. I'm wondering if the Lady...Read more
We ordered two sofas in July. It is now mid-November and they are finally producing them - 16 weeks after ordered. There has been absolutely no communication from Henredon as to the cause of this delay. We were assured that it would take 8 to 12 weeks to get these...Read more
I didn't like
I'm not even sure how much credibility this comment has when you start it out by saying you are 14 years old. Henredon is a business and needs to assess every situation individually on whether or not something is a manufacturer defect, or whether something is from a...Read more
I ordered an expensive custom sofa from Henredon on June 3, 2013. When ordered, Henredon quoted 8 weeks for delivery. Soon it became 9 weeks due to the July 4th holiday week. Next 12 weeks due to back ordered throw pillow fabric. The back ordered fabric was in stock...Read more
I bought a sofa from Hedredon less than three years ago. The middle seat cushion has a horizontal crease on both sides. The middle back cushion constantly sags forward or falls completely. The feathers keep coming out. It cost a small fortune and looks like a...Read more
Ok, well a few years back i bought a very expensive Henredon Cavalier Chest. About $4000. And then all of a sudden my handle just came off. I love my chest to death, but then i go to call up Henredon and they said it would be $25 to replace it. But first of all people...Read more
Im 14 first of all. I live in a middle class family and i bought a Henredon Cavalier Chest. Its about $5000. But when i call up the company i was looking to have a replacement part replaced because it broke, and i was being genital. It was a knob. But they said it was...Read more
Henredon - Forgot about the time change
Called and no answer. Was after 5 ET. I am on PT. Will try again later.
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